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Faultlines, Familiarity, Communication : Predictors and Moderators of Team Success in Escape Rooms

Title / Series / Name
Publication Volume
Publication Issue
Pages
Editors
Keywords
cross-subgroup communication
diversity faultlines
escape room
familiarity
problem-solving
teams
Social Psychology
Applied Psychology
URI
https://hdl.handle.net/20.500.14018/26687
Abstract
We contribute to faultline research by identifying familiarity and cross-subgroup communication as potential moderators in the relationship between diversity faultline and team performance. We employ a novel experimental design utilizing escape rooms as a noninterventional social laboratory, enabling us to capture real-time interactions among 40 teams engaged in problem-solving activities. We find that team familiarity has a negative influence and a suppression effect on success. Faultline affects team success negatively when faultline-induced subgroups do not communicate enough with each other. Our work contributes to a better understanding of complex processes and interdependencies that lead to team success or failure.
Topic
Publisher
Place of Publication
Type
Journal article
Date
2023-07-02
Language
ISBN
Identifiers
10.1177/10464964231183456
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Unit